InStock is the first modern-day platform in Egypt that offers all customers needs and requirements of scientific, industrial, and medical laboratory supplies
At INStock, our goal is to provide you with a seamless and efficient shopping experience. We understand the importance of timely delivery, and we strive to process and ship your orders as quickly as possible. Please review our shipping policy below:
Once you place an order on our platform, our team will begin processing it within 1 to 2 business days. During this time, we will verify the availability of the items, prepare them for shipment, and ensure that everything is in order.
After the order has been processed, we will initiate the shipping process. Our shipping partners will handle the delivery of your package to ensure it reaches you in a safe and timely manner. For domestic deliveries within Egypt, the estimated shipping time is 5 to 7 business days. Please note that these are estimated delivery times and may vary depending on your location and any unforeseen circumstances that may arise during transit.
To keep you informed about the progress of your order, we will provide you with a tracking number as soon as it becomes available. You can use this tracking number to monitor the status of your shipment and obtain real-time updates on its whereabouts.
We offer competitive shipping rates based on the weight, dimensions, and destination of your package. The shipping charges will be calculated and displayed during the checkout process, allowing you to review and confirm the total cost before finalizing your order.
Please be aware that certain products may be subject to shipping restrictions or regulations imposed by local authorities. It is your responsibility to ensure that the items you are ordering comply with any applicable laws or regulations in your region.
Currently, we only offer domestic shipping within Egypt. We do not provide international shipping services at this time. However, we are constantly evaluating opportunities to expand our reach and serve customers worldwide in the future.
While we strive to meet our estimated delivery times, please understand that unforeseen circumstances such as weather conditions, customs delays, or other factors beyond our control may cause slight delays in the delivery process. We appreciate your patience and understanding in such situations.