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FAQs
You can start by clicking on a specific category from the list of categories at the top of the toolbar on the site to view all the products in it, but if you are sure of the product you want, all you have to do is type the name of the product or brand in the search bar at the top of the page and click on search
All you have to do is add the product you have chosen to the shopping cart by clicking on the (add to cart) button, then go to the cart, fill in the required data, and then click on confirm order.
Yes, you need to sign up to place an order with us. No worries, the information is kept highly confidential and will not be shared with anyone.
There is no minimum order quantity requirement. However, there is a maximum quantity limit of 20kg per order without additional shipping fees. Orders exceeding 20kg will be subject to extra charges per kg over and above the first 20kg limit only in shipping fees
You will not pay additional fees when purchasing from Medical Empire, as all cost will be displayed at the final step of placing the order.
Free installation service is available in some very exceptional cases, so be sure to review the product description for more details about the installation service, and if you are not sure, you can contact the customer service center.
The warranty period is displayed with the specifications of the device, if any, and in case of uncertainty, you can contact customer service.
The seller is providing warranty not Medical Empire, where you can benefit from the warranty by submitting the attached warranty card to the authorized service center of the seller, and you can contact customer service to inquire about the maintenance centers of this seller.
We work to provide the best prices and services for companies and commercial services everywhere in Egypt. You can explore business prices on quantity right after the customer price
The time of receiving the order depends on the type of products required and on the province to which it will be delivered. For more details, you can review the shipping policy or contact customer service.
You can exchange or return the product as long as it is within the permitted period and on the specified conditions. For more details, please review the exchange and returns policy or contact customer service.
Within applicable limits the product will be replaced.
There are many payment methods, you can pay upon receipt or by credit card, and you can contact customer service for more details.
Yes, you should be above 18 years to place an order at instock
You can cancel the order through your account and manage your requests completely, and you can contact the Help Center to inquire about all the details.
We have many sellers selling the same product and this allows you to choose your favorite seller considering their reviews and offers. When a product is sold by different sellers, you will find the alternatives available on the product page.
Make sure that we do our best to deliver your order as quickly as possible, but there may be delays for any reason and you can contact Customer Service to find out when your order will arrive. For more inquiries, please contact customer service or contact us through e-mail.
You can sell used laboratory equipment, chemicals, and bulk purchase goods. Contact buyers directly.
Delivery is not available currently but we are working to provide this service soon. For now, contact customer support and we will try to assist.
Sellers from different chemical domains are welcome. As registered seller at ibuychemikals.com you enjoy 1.Free Listing 2.No Annual charges 3.Free online promotion 4.Free SEO optimization
Explore the 'Become a Vendor' page, complete your vendor profile, and wait for our review and approval.
Follow the listed steps - select the appropriate options, include your contact number and WhatsApp details so buyers can reach out directly.